Shipping Policy for UltimateAlinova

Effective Date: December 30, 2024

At UltimateAlinova, we are committed to providing our customers with a seamless and efficient shopping experience. Below is our comprehensive shipping policy outlining the details of our shipping processes, including delivery times, charges, and more.

1. Shipping Location

We currently ship to the following locations:

  • United States (Domestic)

If you reside outside of the United States, please contact our customer service team at info@ultimatealinova.net to inquire about international shipping options.

2. Processing Time

Orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods & Rates

We offer several shipping options to meet your needs:

  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Expedited Shipping: Estimated delivery time is 2-4 business days.
  • Express Shipping: Estimated delivery time is 1-2 business days.

Shipping rates vary based on the delivery address and the shipping method you choose at checkout. Please note that additional shipping charges may apply for oversized items.

4. Shipping Charges

Shipping charges are calculated at checkout based on the weight of your order, the shipping method, and your location.

5. Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order by visiting our website at ultimatealinova.net and entering your tracking number in the “Track Your Order” section.

6. Delivery Times

Please note that delivery times are estimates and may vary due to factors such as weather conditions, public holidays, and courier delays. UltimateAlinova is not responsible for delays caused by the carrier.

7. Shipping Restrictions

  • We currently only ship to physical addresses within the United States.
  • We do not offer shipping to P.O. Boxes, APO/FPO, or international addresses at this time.

8. Damaged or Lost Packages

If your package is damaged during transit or if you believe it has been lost, please contact our customer service team at (912) 345-0009 or via email at info@ultimatealinova.net within 7 days of receiving your order. We will investigate the issue and resolve it promptly.

9. Returns & Exchanges

For information on returns and exchanges, please refer to our Returns & Exchanges Policy. All returns must be made within 30 days of receiving your order.

10. Customer Support

If you have any questions or concerns regarding our shipping policy, please contact us at:

Thank you for choosing UltimateAlinova for your PC monitor needs. We strive to offer the best products and customer service experience!